1. on the Log-In screen, click Forgot Password
  2. enter your User ID (AKA Username)
  3. enter your Email address linked to your user account
  4. click Reset Password
  5. you should receive an email with a temporary password within a few minutes
  6. once you have received the email, use the provided password to log in (using your normal User ID/Username)
  7. after you successfully log in, click the blue box at the top-right of the screen
  8. click Settings
  9. click Change Password
  10. enter in your new password each field, then Save


You must reset password so that you can log again. The temp password will expire.