RDA Systems Inc

Best Practice

• Be sure to close running processes in OpenRDA 4.0 appropriately.

Appropriate Ways to Close a Process

• In OpenRDA 4.0, there are two appropriate ways to close a process:

1. The first is Clicking the Cancel Button located at the bottom of the screen, which is familiar to OpenRDA 3.0 users.

2. The second is Clicking the Cancel Icon located at the top right of the header bar.

Restricted Way to Close a Process

• Usually if one is browsing the Internet and wishes to close a Browser Tab, the X at the top right of the Tab would be Clicked and the Browser Tab disappears.
• In OpenRDA 4.0, this is RESTRICTED and should NEVER be used to close a Tab/Process. IF this happens, the following screen will appear and a decision MUST be made before continuing:
• Clicking Stay on the Page could cause the website to freeze. IF the site freezes, go ahead and click the X on the Browser Tab since this is a "point of no return". Log back in to OpenRDA 4.0 and the new login should refresh the website.
• Clicking Leave Page will close the Browser Tab, but OpenRDA 4.0 will recognize the Tab/Process as being OPEN and will show the following ERROR message when it is Run again:
• OpenRDA will NOT allow that same process again until it has legitimately recognized it as CLOSED.
• If this occurs, please follow the steps below to correct.

Delete Restricted Process

Step 1

• Go to to Any Module (Ex: HR → Personnel; Procurement → Vendor Payments; etc) → System Administration → Database / Transaction Processing

Step 2

• On the Transaction Tab Click Query Logs

Step 3

• On the Range Tab ~ Enter Desired Range Criteria

• A Backlog of Process Transactions that will appear based on the Range Criteria entered. The following screenshot example is a list of Process Transactions ranged by Start Date. Highlighted in the example is a Journal Entry DistributionProcess Transaction with a Start Date of 04/20/2020 and a Start Time of 15:59:46; HOWEVER... there is NO End Date or End Time, which is indicated by the blank spots where the End Date and End Time should be.
• This means that OpenRDA 4.0 recognizes that Process Transaction as "Still Running", which is the reason the ERROR message (see ERROR DIALOG SCREEN screenshot above) appears when trying to run the same Process again.

Step 4

• The only way to Remove the ERROR is to Delete the Process Transaction from the Backlog. Select/Highlight/Click the Desired Process Transaction and the DATABASE MASTER LOG MAINTAIN SCREEN (see screenshot below) will open automatically. Verify that there is NO Transaction Data. IF there is, discuss it with IT BEFORE Deleting.
• Select Delete this Record in the top left corner and Click Save

Step 5

• Run the Journal Entry Distribution Process again. The ERROR message should NOT appear, and the Process should run as expected.

Range Recommendations/Suggestions

Recommended Ranging

1st → User ID

2nd → Start Date (Extend the gap between the Dates as needed)

    [Ex: Start With 08.01.2023 - 08.03.2023 if necessary extend to 01.01.2023 - 08.03.2023, etc]

3rd → Module (whenever possible)

4th → End Date (LEAVE THIS BLANK)

Locating a User ID

• Go to to Any Module (Ex: HR → Personnel; Procurement → Vendor Payments; etc) → System Administration → Security
• Click User Profiles
• Locate the Desired User Name to locate the Desired User ID

Module List