IT

4.0 - Downloading a File
What This Process Does This process allows you to save a file to the location of your choice. The first section of this document explains how to set up...
Mon, 1 Nov, 2021 at 4:48 PM
Add Cybersupport Request
What This Process Does Sends a cybersupport request (helpdesk ticket) to the RDA call board. Once on the call board, a member of the support team take...
Mon, 1 Nov, 2021 at 4:46 PM
Changing Password in OpenRDA
What This Process Does Enables you to change your login password for OpenRDA. Step 1 - My Settings Choose “My Settings” - Click on the proce...
Mon, 23 May, 2022 at 9:06 AM
Clear Cache in Firefox
Clearing your cache in Firefox: Open Firefox. Go to History, which is located on the top menu. Choose Clear Recent History. Ensure that Cache is the...
Mon, 1 Nov, 2021 at 4:50 PM
Delete Restricted Process
Best Practice Be sure to close running processes in OpenRDA 4.0 appropriately. Appropriate Ways to Close a Process In OpenRDA 4.0, there are two appro...
Mon, 7 Aug, 2023 at 5:20 PM
Download and Install Firefox on Windows
What This Process Does Installs Firefox on a Windows Machine Step 1: Visit http://www.getfirefox.com/ in any browser (e.g. Google Chrome). The pag...
Mon, 1 Nov, 2021 at 4:51 PM
Print a Browse Screen
What This Process Does All browse lists can be printed in OpenRDA. Browse Screen Run a Query to create a Browse Screen Click the Printer ...
Mon, 1 Nov, 2021 at 4:49 PM
Set a Cookie/Turn on DEV_LICENSE in OpenRDA 4.0
What This Process Does This process puts a Developmental License in place in order for the user to make changes to a restricted process. RDA will provide ...
Fri, 17 Feb, 2023 at 10:43 AM
Single Sign-On
Configuring Authentication with Google for OpenRDA 4.0 OpenRDA 4.0 allows for user authentication with Google. This document covers the steps required t...
Thu, 13 Apr, 2023 at 11:57 AM