Water/Sewer Utility Billing

Monthly Events
review Water TV for duplicate Meter Serial Numbers Report new Meters to meter reader technician Activate any meters that are being read for the first tim...
Tue, 20 Jun, 2023 at 12:46 PM
Changing the Meter on a Current Customer
In the Water module, click Meter Inventory. Then click Add (at the top-right of the table). On the new page, fill in the Serial Number, select Meter Type...
Wed, 2 Oct, 2024 at 4:36 PM
Create Water Hydrant Charge/Bill
go to the Water table view click Add at the top-right click the magnifying glass next to Constituent search for the desired owner name select the recor...
Tue, 20 Jun, 2023 at 4:23 PM
Changing a Mailing Address
go to the Water Table View filter the name on the Constituent column select the desired record right-click go to Constituent Master View click the Addr...
Wed, 2 Aug, 2023 at 11:48 AM
Omit Statement(s) from the Statement File
This process should be run right before you generate the Statement File go to the Statements TV filter on the desired Statement Date in the column fil...
Wed, 2 Aug, 2023 at 11:58 AM
Add New Usage record (AKA "reading") manually
go to Water Table View. filter on the record that you would like to add the new Usage. select the record. right-click. View Water Master. click the Usa...
Tue, 5 Dec, 2023 at 8:40 AM
Changing Ownership for a Property/Meter
These instructions may be useful when a resident changes for a particular property/meter, and you want the new water/sewer charges to be billed to the new o...
Thu, 12 Sep, 2024 at 3:20 PM